1. THERE IS NO FINISH LINE
  2. The truth of the matter is that you always know the right thing to do.  The hard part is doing it.
  3. Players need clarity- the what and the how.  Clarity combats fear.
  4. GROWTH AND COMFORT NEVER CO-EXIST
  5. Bad news does not get better with age.  Tell me soon, with the facts. 
  6. Vulgarity and outbursts are signs of indiscipline.
  7. Fix the problem, not the blame.
  8. It matters what leaders do or don’t do-  “The culture of any org. is shaped by the worst
 behavior the leader is willing to tolerate.” 
  9. Decisions in crisis demand calm leadership.
  10. The # 1 thing a leader must do—   They must rally people to a better future.

The Important 10

  1. Watch your lane.  Improve your piece of the organization.
  2. Success without conflict is unrealistic.  Excellence over harmony everyday-  as long as its Principled.
  3. Treat everyone with dignity and respect.
  4. It can be done.  Don’t be a nay-sayer.  Optimism is a force multiplier.
  5. Accept nothing less than high standards.  Check the small stuff.  Attention to detail. 
  6. Hope is not a method.  Plan in detail, execute ruthlessly, and review your performance immediately.
  7. Seek responsibility and take responsibility for your actions.
  8. Ethics always.  Breeches of integrity or morale are intolerable.
  9. Integrity Matters- do what you say your going to do.
  10. A Paycheck is made up of Customer Dollars-  It can disappear with one phone call.

Don’t Forget These

  1. Theory of Constraints

    • Identify the C
    • Exploit the C
    • Subordinate & Synchronize to the C
    • Elevate the performance of the C
    • Repeat the process w/ new C
  2. Don’t offer someone a deal you wouldn’t take yourself.
  3. Sometimes you can do everything right and things will still go wrong. The key is to never stop
 doing right.
  4. 2 times when our commitment to our morals and values is most challenged:  – Peaks (arrogance and
 excessive pride (hubris)) & – Valleys (insecurity and desperation).  A way to self-evaluate: Through the
 peaks and the valleys, can I stay true?
  5. You have critics? Good. That means you have stood up for something, sometime in your life.” Churchill
  6. You may prepare a professional lifetime for 100 hours of war.
  7. Activities versus Results-  Activities don’t matter w/out the Results.
  8. An 80% solution executed on time is better than 100% solution executed late.  Through indecision
 opportunity is lost.   (Be Decisive.  Right or Wrong.  Make a decision. ).
  9. Credit for success belongs to everyone.  Credit for failure belongs to the senior person present.
  10. A Purpose is really a Call to Action.  Make sure the team has one.
  11. I’m not going to tell Babe Ruth how to hold the bat
  12. Leaders think and talk about the solutions. Followers think and talk about the problems.
  13. Be Polite, Be Professional, but have a plan to kill everybody you meet.  James Mattis
  14. True Courage–  is being afraid, & going ahead and doing your job anyhow.  Schwarzkopf
  15. Keep it simple.  Do the basics right.
  16. Get angry, say your peace, forget, and continue with the mission.
  17. When in charge, take charge.  Lead from the front.
  18. Maintain a sense of humor.
  19. Absolute discipline and standards 24 hours a day.
  20. Train your subordinates as a team.